"What every customer service desk needs is a aluminum Louisville Slugger. Take the bat and mount in on the wall with the inscription "The Manager" on one side of it NO! on the other. Then when the customer wishes to speak with "the manager", ask them if they want to speak to "Mr. Slugger". If the customer says yes, help them talk to the "manager". Call it manually inputting data."
![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
![[identity profile]](https://www.dreamwidth.org/img/silk/identity/openid.png){kind=small}
no subject
Date: 2004-01-30 07:51 pm (UTC)"What every customer service desk needs is a aluminum Louisville Slugger. Take the bat and mount in on the wall with the inscription "The Manager" on one side of it NO! on the other. Then when the customer wishes to speak with "the manager", ask them if they want to speak to "Mr. Slugger". If the customer says yes, help them talk to the "manager". Call it manually inputting data."
Ahhh
Date: 2004-01-31 12:24 am (UTC)